We are a team made up of individuals who love the travel industry and love to travel!

In our experienced travel team, we have cruised on luxury liners, travelled the back roads of Europe, seen the Pyramids, partied in Vegas, railed in South America, been face to face with lions in Africa and made a difference in the orphanages of Cambodia and Vietnam.

We have certified cruise experts who will match the right cruise to the right traveller. We have group specialists; overseas wedding specialist’s and teams to help the business traveller. Travel should be seamless and that’s what we try to achieve. You can have peace of mind knowing we have concreted relationships with reputable wholesalers and have the most knowledgeable and well-travelled travel specialists. Our team can provide firsthand experience on destinations, airlines, accommodation, cruising, touring and those little local customs you wish you knew!

Along with our services, we are pleased to offer a range of benefits including; earning Myer One points on your travel, discounts with a Seniors Card or American Express Redemption’s for travel.

Our past guests are forever testing us, stretching our knowledge and of course tempting us to expand our skills as we help them get to new and exciting destinations. We see our role as a part of your travel experience. Read our loyal customer testimonials and you can hear it from them.

It’s easy to just say our team at travel key pride ourselves in providing you with exceptional service however what truly sets us apart is our passion for travel, our willingness to share and interact with each other and yourselves to ensure you get the best holiday.

festivaltravel.com.au is the sister company to travel key and offers packages to some of the most sought after festivals, music, food, wine and trade events worldwide.

We look forward to meeting you and – unlocking your world!

Why use a Travel Agent?

Planning a trip can be confusing and time consuming. Travel agents are experts in helping travellers get where they need to go and in helping to create possibilities most people would never have dreamed were possible. We offer invaluable advice and suggestions. It is highly likely that we have travelled to where you are trying to get to or if not, we have listened to the feedback of other customers. We can provide you with plenty of ideas on where to go and many useful tips that will make your trip extra special.

Travel agents are a convenient one-stop shop and can handle every aspect of your trip! In addition to your flights, accommodation, cruises or tours, we can organise your visas, travel insurance, currency, sim cards and many more. Save yourself time and avoid the headaches! We will do all the time consuming work of planning a complex itinerary resulting in less stress for you.

The benefits of using a travel agent really come into focus when things go wrong or when your plans change. An online provider is not going to answer the phone when you call with complications during your trip. A travel agent continues to give you that personal support even while you are away. Problems at the airport? Reservation issues at the hotel? Your travel agent is only a phone call away from getting your problem solved.

The Australian Travel industry is heavily regulated to provide consumer protection.  Travel agents have to meet criteria and procedures to be able to operate and provide services. Booking through travel agents means you will have assurance that you are protected. Handing over your credit card details to an overseas website or operator may not be the deal you are expecting.

  • Supplier insolvency protection
  • Agency insolvency protection
  • Travel agency license number

Book with a licensed bonded travel agent and you can relax! Without a travel agent you are on your own!

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